Occasionally we’ll tweet excerpts from our book, Total Engagement, and then give more context here on our blog:
Twitter Tidbits #2 and #3:
“Game ideas can offer a sense of purpose and aspiration to information workers doing tasks that are often repetitive and dull.” Pg 4
“Games can level the playing field to allow new ideas to bubble up from workers with little access to senior #leadership.” Pg 4
Tweets in Context:
This story is about far more than having fun at work, although that’s not a bad place to start. In good times and bad, business is now driven by complex, globally distributed collaboration among people working with information. It’s about offering a sense of purpose and aspiration to workers doing tasks that are repetitive and dull. It’s about providing timely feedback so people know how they’re doing and where to improve. It’s about innovation, which is best achieved when interactions are socially rich and occur over multiple scales of physical and temporal distance. It’s about arrangements for teamwork that motivate people by defining what individuals get when the team wins. It’s about leveling the playing field to allow new ideas to bubble up from workers with little access to senior leadership. And it’s about achieving these goals in real-world organizations that have trouble moving quickly because they are legacy bound, risk averse, overloaded with information and worried about the future. Modern information work is tough.
The full first chapter can be found here.
